Experience design the main thrust of @mikewittenstein presentation @MPI WEC. Leaders want strategy execution, but attendees (customers) expect full-on experiences. Agenda tailored to Getting Better Meeting Outcomes, hands-on table breakouts applying methods with team observers, and then journey mapping. The last time I saw this friend formally present is pushing 2 decades. (Meeting Professionals International, World Education Conference, Metro Toronto Convention Centre South, Bremner Blvd., Toronto, Ontario) 20190616

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