In-person visit, suggested after telephone call inquiry about not receiving letter about Canadian Dental Care qualifying for over-87 years of age in December 2023. One of multiple eldercare errands in the neighbourhood, the time required for the beneficiary to answer questions seems less than time it takes for the customer service to figure out the case on the computer. Helpful Service Canada agent explained she could handle everything except Canada Revenue Agency, and the public-facing websites are actually partitioned. (Service Canada Centre, Town Centre Court, Scarborough, Ontario) 20240417
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- daviding
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- Wednesday 17 April 2024
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- Saturday 20 April 2024
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